Our website is: https://cheesiano.com
Your use of this website www.cheesinao.com is subject to these terms and conditions in addition to the privacy policy contained under a separate tab on the home page. Please read this agreement carefully before using this website. If you do not agree to these terms and conditions and the privacy policy, then you may not access this site. If you do access this site, then it shall be deemed that you have read these terms and conditions along with the privacy policy and are in acceptance of these terms and conditions.
• Your address shall fall in the defined delivery area of the nearest restaurant.
• The delivery address is mapped to the nearest restaurant that delivers in your area.
• Availability of the restaurant online
• In case the delivery locality is not listed in the restaurant locator, delivery of orders cannot be placed; However, you may choose to pick up your order from the nearest Cheesiano restaurant.
• Extra charges will be levied for carry bags.
• The prices are subject to change without any prior notice.
• Delivery charges shall be applicable to all orders.
• The menu is displayed as per the availability of the menu items in the mapped restaurant.
• In case certain menu items are not listed on the menu page, the particular restaurant does not carry those items on the menu.
• In case of non-availability of the ordered product at the mapped restaurant, the order would not be executed. The same would be informed by the store near you.
• All product images are for illustration purposes only. Actual products may vary. Company products are for immediate consumption.
• By accepting to avail the offer, it is deemed that the user has agreed to all the terms and conditions of the offer.
• Offers cannot be clubbed with any other offer/ scheme being run by the Company.
• All listed prices are exclusive of taxes.
• Only one offer is valid per order/ transaction. All offers have limited validity.
• Company offers cannot be redeemed for cash or exchanged with any other product. Offers are valid only in participating restaurants.
• Cheesiano reserves the right to accept or reject any offer without any prior notice. It is mandatory to punch in the coupon before placing the order for its redemption.
• Any disputes related to any offer will be subject to the exclusive jurisdiction of the courts of Pune only.
• The online order cannot be modified.
• Cancellation of Order by Customer is applicable only for Cash on Delivery Orders and in selected stores only.
• Cancellation of Order by Customer will not be chargeable within 60 seconds of order placement.
• Cancellation of Order by Customer is applicable for orders placed via the Cheesiano website and application & is not applicable for orders placed from any other source.
• We do not offer cash on delivery.
• Cancellation of order will not be allowed once the delivery executive reaches the Customer Location.
• Cancellation will be free if order is not delivered till 60 mins for regular days and 90 minutes during festivals (festivals/big occasions like New Year’s eve, Ganesh Festival, Christmas, Durga Pooja, etc).
• You can get updated on the status of the order by calling the restaurant directly.
• In case the order which is paid through the digital payment method is cancelled due to the non-availability of the ordered product at the restaurant, the amount will be returned by reversing the transaction by Cheesiano restaurant.
• This refund will be returned to the actual source within 21 working days. However, Cheesiano is not responsible for any delay on the bank side.
• Company reserve the right to alter/ withdraw/ extend any offers/ promotions at any time without giving any prior notice & without assigning any reason whatsoever.
• Offer/ promotions subject to Force Majeure conditions.
• All disputes related to any offers/ promotions will be subject to the exclusive jurisdiction of the court of Pune only.
• Any offer cannot be combined with other offers or discounts.
• Service Guarantee on orders may vary from Restaurant to Restaurant and also may vary during different times of the day.
• All the above Terms & conditions including privacy policy will be applicable for all the brands we are operating and plan to operate.